PRIMUSIT offers 1 year replacement and 3 year warranty service for the benefit of customers.
The product belongs to the official channel purchase, the warranty period you can contact us to enjoy the warranty or replacement service.
A Return Materials Authorization(RMA) # is required for all items returns to Primus IT Limited.
RMA requests are typically processed within (1）business day of receipt.Incomplete,erroneous,or missing information may delay processing your request.
Please read this form carefully,provide the requested information and return to Primus IT via email (sales@primus-it.com) or cooresponding account manager's email .
After we receive this form, we will email you a Return Merchandise Authorization (RMA) number for your repair/replacement work.
Download RMA Form / RMA Number
